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Owned and operated by Recreation Suite, we are happy to assist with orders, product questions, or building your perfect game room.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your shipment. If you need help locating your tracking details, just send us a message.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on conditions and how to initiate a return, please refer to our Return Policy page or contact our team directly.
Can I exchange an item for a different model?
We are happy to help with exchanges within our return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pool table size for my room?
Room dimensions matter when selecting a pool table. We recommend allowing at least 5 feet of clearance on all sides for comfortable cueing. Our team can help you measure and find the ideal fit for your space.
Do your arcade machines require special setup or wiring?
Most of our arcade machines plug into a standard household outlet and require minimal assembly. Each product listing includes specific setup details, and our support team is available to answer any technical questions before or after purchase.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment To You
Prompt Responses
Our team aims to reply to every inquiry within one business day so you can plan with confidence.
Secure Shopping
Your personal information and payment details are protected with industry-standard encryption at every step.
Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with tracking on every shipment.
30-Day Returns
If something is not quite right, our return process is straightforward and backed by our Return Policy.
